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Search results: Order Management (OnPrem & OMoC)

Support for running OpenTelemetry (OTLP) Java Agent on IBM Sterling Order Management on Cloud (OMoC)

We would like OMoC to support running the OpenTelemetry (OTLP) Java agent on workloads deployed on the cloud version of IBM Sterling Order Management. Currently, there is no supported way to run the OTLP Java agent within the managed OMoC environm...
3 months ago in Order Management (OnPrem & OMoC) Under review

Eliminate external site cdn.jsdelivr.net dependency for Order Hub to work

Order Hub does not work if there is no connectivity to cdn.jsdelivr.net. This could be a niche usecase. However for customers with that usecase Order Hub is not usable at all. I believe this might be a wider behavior (NextGen Call Center or Store ...
5 months ago in Order Management (OnPrem & OMoC) Under review

Allow partial lines updates by changeOrder or cancelOrder api

The changeOrder and cancelOrder APIs currently perform partial cancellations. If a request contains multiple line items and one or more lines have invalid details (such as incorrect quantity), the API stops processing at the first invalid line, re...
7 months ago in Order Management (OnPrem & OMoC) Under review

Enable payment processing in B2B Contract Orders

We are looking to leverage Contract Orders as the Parent entity for our B2B large-order fulfilment process. A single large B2B Contract Order will serve as the source, spawning multiple Sales Orders based on specific attributes. The customer will ...
3 months ago in Order Management (OnPrem & OMoC) Under review

CancelRemovedQuantity and AllowOverage should be configurable in Order Hub

Once the shipment is created, CancelRemovedQuantity and AllowOverage should be provided as a configurable parameter in OrderHub during shipment modification.
4 months ago in Order Management (OnPrem & OMoC) Under review

Support for HMAC-signed JWT (JWS using shared secret) in Sterling OMS

Sterling OMS is often integrated to external systems at various touchpoints of order lifecycle. External systems publish asynchronous feedback or order updates through Webhooks to registered systems using multiple security options. Using HMAC sign...
7 months ago in Order Management (OnPrem & OMoC) Under review

Decoupling Buyer Organization from Contract/Recurring Orders to Support B2C Subscription Models

Currently, the Contract and Recurring Order functionality in IBM Sterling OMS is architected primarily for B2B scenarios, necessitating a mandatory "Buyer Organization" dependency. To support modern B2C "Subscribe & Save" or "Subscription Box"...
29 days ago in Order Management (OnPrem & OMoC) Under review

Support IBA (Item Based Allocation) within OMS when SIP is enabled.

IBA does not function when SIP is enabled. Inventory state and movements are owned by SIP (external to OMS), and there are no adaptors or events from SIP to OMS to trigger IBA reallocation. Confirmed by IBM Support on case TS022022526. Enhancement...
about 1 month ago in Order Management (OnPrem & OMoC) Under review

Latest order lines are not prioritized in order-line search results

In order line search, the system does not sort results by the most recent order lines, instead returning a random set of records, which makes it difficult to identify the latest data efficiently.
about 2 months ago in Order Management (OnPrem & OMoC) Under review

In the OMS Agentic Chatbot, the order numbers should be hyperlinked

Requirement from Tapestry: When users search for orders (all orders like sales, return etc) in the OMS agent chatbot, the matching orders should be displayed with the order number as a clickable hyperlink. Clicking the order number will open a new...
about 2 months ago in Order Management (OnPrem & OMoC) Under review