IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Call Center

Next-gen - Procurement Transfer order details at order line level

Currently, the next-gen call center's order details page has a Transfer order tab, which displays all the Procurement transfer orders(PTOs) related to the sales order. But the Transfer order tab does not specify which sales order line the Transfer...
8 days ago in Call Center Submitted

We need a supported way to load Quantum Metrics so that session replay captures the full COM user interface, including content inside the inner container where Order, Product, Return, and Customer screens render.

We inject the analytics script into COM iframes via the shell extension (qm-loader.js). With this, we are able to capture content inside inner iframes. Observation: Intermittent blank content in COM iframes during QM session replay.Capture is inco...
12 days ago in Call Center Submitted

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