This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updateson them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
Standardize SFTP/FTP Server and client logs for external dashboard consumption like ELK
We are using the SFTP / FTP server and client logs to monitor user activity via Dashboard. We want to provide communication level visibility to our business users from our enterprise application that stores all our B2B data. Its very difficult to ...
Add zOS SPOE information to Control Center Director
Access to the SPOE (Single Point of Entry) zOS table via Control Center Director would allow the team to at least be able to view the existing entries and assist in possible trouble shooting of issues involved that may require an update to that ta...
Report duplicated entries in netmap.cfg/userfile.cfg
Currently Control Center does not report duplicated entries added to netmap.cfg/userfile.cfg Connect Direct config files. This causes ambiguity. Duplicates can be reported by cfgcheck on the server but there is no possibility to discover/edit/dele...
The current infrastructure in our org has close to 50k SFTP remote profiles configured and for almost 30% of them the known host key has to be renewed every 3-6 months or so. The current API services do not allow updates to be made to a known host...
Move aggregation of Resource pool capacity consumption to asynchronous process to reduce locking
As of now manageCapacityReservation/reserveInventory/reserveAvailableInventory API calls are locking YFS_RES_POOL_CAPCTY_CONSMPTN when capacity is reserved against node/date/shift combination. This slows down reservations when pick capacity enabled.
We need a quick and simple way to launch Call Center from Zendesk, taking the CSR directly to the same customer. This would greatly help the CSRs and help us avoid manual switching and copy/paste between the applications.
3 months ago
in Call Center
Functionality already exists
Option to exclude MAILBOX messages from PurgeAll.sh
We run SI as stateless, but use MAILBOX for B2B communication. We clean up SI once every quarter to improve the performance / response time. The clean up process becomes cumbersome because we have to make sure all MAILBOX messages are backed up un...
Request enhancement to failover characteristic for B2B Integrator/SFG
We would like to request an enhancement of the failover characteristic of the product. During functional testing we have observed delays of up to an hour in re-establishing normal operations of the UI and scheduler in the surviving nodes. The test...
Do not place IBM confidential, company confidential, or personal information into any field.