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Store Engagement

Showing 61

Boradcasting a common message to all store users

Can we have a feature in OMS through which we can broadcast common messages to all stores together on Store engagement application.e.g. "XYZ carrier system is down. Do not perform any packing operation". This will help in avoiding multiple tickets...
about 3 years ago in Store Engagement / Usability 0 Future consideration

Return Order Reciept in Store

Hi, One common return option with many retailers is Create Return Online(Self Service) or Create through Call Center and drop the item to store. For this scenario,once customer drops item to store - we need to receive the return order - record rec...
about 2 years ago in Store Engagement / Usability 0 Planned for future release

Support for deprecated Inventory Visibility APIs for OMS on-prem to OMoC 2 migration implementation

Cetrain OMS Deprecated APIs that are currently being exposed as OMS web services do not have alternative Store/IV APIs 1. getLocationInventoryAuditList 2. manageCountSheet 3. getLotList
over 2 years ago in Store Engagement 1 Future consideration

Ability to create 'Physical Counts' in Store to synchronize the physical and system inventory mandated as a part of the corporate policy or client requirements

Ability to create 'Physical Counts' to synchronize the physical and system inventory mandated as a part of the corporate policy or client requirements.
over 2 years ago in Store Engagement / APIs & SDKs 0 Planned for future release

Ability to manage store associate user accounts

Store Manager should be able to create/update users with associate roles in their store e.g when a new associate is hired or leaves. Also, a Corporate Store Manager should be able to create update users for any store with any role
almost 3 years ago in Store Engagement / Usability 0 Future consideration

Store Replenishment based on reorder point for certain items

As inventory reaches to re-order point, based on setup at product / store / org level, store should automatically or manually (via store manager) trigger a Transfer Inventory Request from DC. This request can also go to an Inventory Planner who wo...
almost 3 years ago in Store Engagement / Usability 0 Planned for future release

Store Replenishment

As a store manager/planner, I could go through the store during the course of day and add items to my list via scan or manual entry. I could create multiple such lists. I could submit these lists for replenishment. This internally could directly g...
almost 3 years ago in Store Engagement / Usability 0 Future consideration

Improvements in Blind Returns

Be able to process a blind return however, larger amount may require a manager override Issue gift card for the amount, issue credit to a credit card with manager override (CC info manually typed in) Exchange order with blind return items where ...
almost 3 years ago in Store Engagement / Usability 0 Future consideration

Store Associate should have visibility entire order when fulfillement is pending by another location (transfer to pick scenarios)

For orders which are partially fulfilled by a store (eg BOPIS order being partially transferred from another store or DC), the store user does not have visibility to the entire order picture, thus is unable to service the customer's request of fin...
about 3 years ago in Store Engagement / Usability 0 Future consideration

Multiple default inventory segments in SIM

SIM should provision the set up of multiple default segments to be used as a fall back based on the priority associated to each of the segments such that adjustments from SIM to IV can be made only to the segment that has inventory available start...
about 2 years ago in Store Engagement 0 Future consideration