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Can we have a feature in OMS through which we can broadcast common messages to all stores together on Store engagement application.e.g. "XYZ carrier system is down. Do not perform any packing operation". This will help in avoiding multiple tickets...
Hi, One common return option with many retailers is Create Return Online(Self Service) or Create through Call Center and drop the item to store. For this scenario,once customer drops item to store - we need to receive the return order - record rec...
Store Manager should be able to create/update users with associate roles in their store e.g when a new associate is hired or leaves.
Also, a Corporate Store Manager should be able to create update users for any store with any role
Store Replenishment based on reorder point for certain items
As inventory reaches to re-order point, based on setup at product / store / org level, store should automatically or manually (via store manager) trigger a Transfer Inventory Request from DC. This request can also go to an Inventory Planner who wo...
As a store manager/planner, I could go through the store during the course of day and add items to my list via scan or manual entry. I could create multiple such lists. I could submit these lists for replenishment. This internally could directly g...
Be able to process a blind return however, larger amount may require a manager override
Issue gift card for the amount, issue credit to a credit card with manager override (CC info manually typed in)
Exchange order with blind return items where ...
Store Associate should have visibility entire order when fulfillement is pending by another location (transfer to pick scenarios)
For orders which are partially fulfilled by a store (eg BOPIS order being partially transferred from another store or DC), the store user does not have visibility to the entire order picture, thus is unable to service the customer's request of fin...
SIM should provision the set up of multiple default segments to be used as a fall back based on the priority associated to each of the segments such that adjustments from SIM to IV can be made only to the segment that has inventory available start...
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