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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Increase Width Limit of Dialogs

Currently there is a maximum width of 1000 px. We would like to request a wider dialog size option. This would help to fit information nicely on the screen and reduce number of screens.
almost 5 years ago in Partner Engagement Manager / Other 0 Not under consideration

Execute APIs within dialogs

Currently a person's selection cannot execute an API call without exiting the dialog. We would like to add the ability to execute an API call within a dialog. This will allow us to cut down on the number of dialogs within an activity. This will he...
almost 5 years ago in Partner Engagement Manager / APIs & SDKs 2 Not under consideration

"End of Task" Dialog Update

We would like to request a change in the current workflow. When a task has entry and exit conditions which cause the last dialog in the task to be skipped a confirmation box appears stating, ‰ÛÏYou have reached the last dialog of the task. Do you ...
almost 5 years ago in Partner Engagement Manager / Workflows 0 Not under consideration

Escalation Enhancements for "invite again" function

Registration Process Updates (as discussed with Greg) 1. Allow partner to respond to a multiple choice question when registering and having difficulty. There have been quite a few cases where the partner receives the registration notification, but...
almost 5 years ago in Partner Engagement Manager / Alerting/Notifications 0 Not under consideration

Test Mode for Context Data

Since context data has been added to PEM we have created a second activity for transmitters who need the same activity rolled out to them multiple times. The issue with the second activity is that all APIs with the reference to context data automa...
almost 5 years ago in Partner Engagement Manager / Administration & Configuration 0 Not under consideration

Set time for automated emails

We would like to be able to choose when the automated reminders are sent out. Currently they are scheduled to be sent at midnight on the 7th and 9th nights. This time has proven very unsuccessful. People are not sitting at their desks and it gets ...
almost 5 years ago in Partner Engagement Manager / Alerting/Notifications 1 Not under consideration

Add comments when resolving an error

Currently when a partner receives an error, the sponsor goes into the activity and clicks "Resolve Error" for each activity. We would like to add a comments section for the "Resolve Error" function. This would allow us to include comments in the r...
almost 5 years ago in Partner Engagement Manager / Alerting/Notifications 1 Not under consideration

Set alert dates for a partner when they are added to an already rolled out activity

Currently when a partner is added to an already rolled out activity we have the capability to choose their own rollout date (i.e. not the due date chosen when the activity was originally rolled out). We do not have the capability to reset the aler...
almost 5 years ago in Partner Engagement Manager / Alerting/Notifications 0 Not under consideration

Parallel Processing

We would like the ability to complete sponsor and user tasks simultaneously.
almost 5 years ago in Partner Engagement Manager / Other 2 Not under consideration

Feature of Looping to be incorporated on Tasks/Dialogs/API calls etc

Feature of Looping needs to be added on Tasks/Dialogs/API calls etc. Instead of stretching the current flows statically, it is always advisable to have dynamic looping feature, which would make the flows scalable. It not only makes the flow scalab...
almost 5 years ago in Partner Engagement Manager / Other 1 Planned for future release