IBM Sterling


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OMS - Order Management (OnPrem & OMoC)

Showing 202

Refund without split into two transactions (article price + netto shipping charges and tax of shipping charges)

If we have a full return the refund is split into two transactions that are sent to the PSP. For those two refunds there is only one credit memo that not match. Also the customer does not understand why he receives two refunds.
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Have OMS Events publish JSON in addition to XML

Today Events in OMS only publish XML, it requires a translation to JSON before they can be consumed by external systems
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Prevent Cognos pop-up from being closed without logging out first.

Currently the Cognos pop-up can be closed without any feedback, but then the user can't log in again. Having Cognos to force a pop-up similar to how Call Center does, the "Changes you made may not be saved" prompt which gives a warning before clos...
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Be able to delete an item from a return shipment

As an OMS user we would like to be able to delete/remove an item from a return receipt so that we do not accidentally credit the incorrect item. As per IBM team, it seems the default order modification rules in OMS do not allow to delete lines fro...
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 6 Not under consideration

Ability to manually reprice open order in Order Hub

We are looking for a feature in Order Hub to manually reprice one open order at a time as well as a group of open orders together. The reprice functionality should pull in the current list price from price list and discounts/modifiers from pricing...
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 4 Not under consideration

Duplicate order check for B2B order in Order Hub

Mattel has requirement of duplicate order check based on Ship To Customer and Customer PO number. If combination of these two attribute values is not unique when a B2B order is being entered in Order Hub, user should get a warning prompt. He can d...
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 5 Not under consideration

OOTB API to update to the delivery and transportation schedules for Carrier Service configuration

We had customer requirement to provide integration interface for carrier calendars. Calendars to be supported through api/integration at carrier service level are transportation and delivery calendars. We can see that user interface is provided in...
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Latitude Longitude data for India region should be provided by IBM

It will be useful for all Indian retailers who use findInventory API which in tern uses latitude longitude data to calculate distance between 2 zip code locations.
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Tracing User Activity Across Multiple Sterling Applications

We are frequently receiving some requirements from the business regarding user activity for different applications(for ex: Call Center for Commerce, Sterling Business Center, IBM Store) which they are currently using. For some users we are pr...
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Price override feature in Order Hub

Mattel has requirement to override unit price of the order in Order Hub during order create process and post order creation. This feature is either not working or not available in Order Hub. Also, selling price change (From value and To value) at ...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 2 Not under consideration

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