Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Clear

My ideas: Order Management (OnPrem & OMoC)

Showing 280

Eliminate external site cdn.jsdelivr.net dependency for Order Hub to work

Order Hub does not work if there is no connectivity to cdn.jsdelivr.net. This could be a niche usecase. However for customers with that usecase Order Hub is not usable at all. I believe this might be a wider behavior (NextGen Call Center or Store ...
4 days ago in Order Management (OnPrem & OMoC) 0 Submitted

Read JWT claim details or REST request headers in custom service extended api java class

For inbound external API calls to OMS custom service, in java class, currently there is no option to read jwt claim or request headers. This inclusion could be helpful for scenarios where certain decision to be made for the request. Currently only...
3 days ago in Order Management (OnPrem & OMoC) 0 Submitted

User Create , Manage, Delete option in OrderHub

Currently there is no User Create , Manage, Delete option in OrderHub. Can this feature be added to OrderHub?. If Application Console and Application Manager is getting deprecated, what is the replacement?.
9 days ago in Order Management (OnPrem & OMoC) 0 Under review

Ping Federate For OIDC Partner

Hi, Current Sterling OMS OMoC does not support Ping Federate as the OIDC Provider. Since multiple retailers are having Ping Federate as the Authentication Provider, it is really needed to support the same in OMoC also. Thanks, Sreekanth S
8 days ago in Order Management (OnPrem & OMoC) 1 Submitted

Support ES256 JWT Signing Algorithm

Currently, IBM Sterling has limited support for JWT signing algorithms (e.g. RS256, RS384 and RS512, see PLTJWTParser$Jose4jParser.class). But the underlying Jose4J Library for parsing and verifying JWT already comes with wide support of different...
4 days ago in Order Management (OnPrem & OMoC) 0 Submitted

RTAM Activity and Full Sync agent is not triggered when there is safety stock updates on the items

RTAM Activity and Full Sync agent is not triggered when there is safety stock updates on the items even though the RaiseEventOnAllAvailabilityChanges is set to Y. Correct inventory update is not synced to Website. This is the input used for item n...
9 days ago in Order Management (OnPrem & OMoC) 0 Under review

Logs retain for compliance requirement

CERT-In (Indian Computer Emergency Response Team) guidelines mandate that entities like service providers, data centers, and corporations must maintain logs of their ICT systems securely within India for a minimum, rolling period of 180 days, and ...
12 days ago in Order Management (OnPrem & OMoC) 0 Future consideration

Allow partial lines updates by changeOrder or cancelOrder api

The changeOrder and cancelOrder APIs currently perform partial cancellations. If a request contains multiple line items and one or more lines have invalid details (such as incorrect quantity), the API stops processing at the first invalid line, re...
2 months ago in Order Management (OnPrem & OMoC) 0 Under review

Payment Collection Agent is authorizing more than the Order Total

In cases where Order is completely cancelled (such that the Order Total is 0) or Order is partially cancelled and there is only a particular amount for which reversal and thus reauth is due, it is observed that Payment collection agent is trying t...
4 months ago in Order Management (OnPrem & OMoC) 0 Under review

Dynamic way to update properties in order Service

We are investigating the possibility of dynamically updating properties within the Order Service. Specifically, we need to change a logging level (currently defined in a configuration file) to analyze a critical issue. Under the current setup, thi...
19 days ago in Order Management (OnPrem & OMoC) 0 Submitted