IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Clear

Order Management (OnPrem & OMoC)

In the OMS Agentic Chatbot, the order numbers should be hyperlinked

Requirement from Tapestry: When users search for orders (all orders like sales, return etc) in the OMS agent chatbot, the matching orders should be displayed with the order number as a clickable hyperlink. Clicking the order number will open a new...
1 day ago in Order Management (OnPrem & OMoC) Submitted

OMS Agentic AI Knowledge & Q&A Capability for OMS Operations

Enhance agentic AI toolkit to have the capability for users to ask questions and receive context-aware, explainable answers related to policies, SOPs, and operational procedures across the end-to-end order flow and lifecycle.
about 12 hours ago in Order Management (OnPrem & OMoC) Submitted

Order sourcing - Date Optimization for Cost based sourcing configuration

For a B2B Customer, we have business use case of sourcing orders, that are required to be optimized on the respective Driver Date (Ship Date/Delivery Date), whilst that happens it has to consider the lowest cost to fulfill.
7 days ago in Order Management (OnPrem & OMoC) Under review

Increase the column length of SOURCE_IP_ADDRESS in the YFS_ORDER_HEADER table based on IPv6 network standards

IPv6 is the newest networking standard. With that said, when will the SOURCE_IP_ADDRESS column on YFS_ORDER_HEADER table be updated with the new length? Currently it only supports 20 characters, whereas IPv6 is close to 40 characters.
21 days ago in Order Management (OnPrem & OMoC) Future consideration

Enable Movement and Resizing of OMS AI Agent Chat Window

Currently, the OMS AI agent chat window cannot be moved or resized—neither in its collapsed icon state nor in its expanded window view. The chat window remains in a fixed position and size, regardless of user preference or screen layout. Problem S...
5 days ago in Order Management (OnPrem & OMoC) Submitted

Conversation history support in OMS AI agent

OMS AI Agent should offer the ability to view, maintain and resume conversation history both within and across sessions. Without this feature, it limits continuity, user efficiency, and overall experience—especially for operational, investigative,...
5 days ago in Order Management (OnPrem & OMoC) Submitted

Support for running OpenTelemetry (OTLP) Java Agent on IBM Sterling Order Management on Cloud (OMoC)

We would like OMoC to support running the OpenTelemetry (OTLP) Java agent on workloads deployed on the cloud version of IBM Sterling Order Management. Currently, there is no supported way to run the OTLP Java agent within the managed OMoC environm...
about 1 month ago in Order Management (OnPrem & OMoC) Under review

Access control for OMS AI agent

Fine grained access control is needed in OMS AI agent feature. Capability to manage access control to the Agentic AI chatbot, specific agents and features within the agent should be possible. In case of users not having access, the related UI cont...
12 days ago in Order Management (OnPrem & OMoC) Planned for future release

Enable OMS to Support Multiple SIP Endpoints for Multi‑Organization / Multi‑Market Deployments

IBM Sterling OMS natively supports multiple organizations, enterprises, and markets within a single OMS instance. This is a core capability that allows businesses to run multiple brands or geographies from a unified OMS platform. However, OMS curr...
26 days ago in Order Management (OnPrem & OMoC) Submitted

User Create , Manage, Delete option in OrderHub

Currently there is no User Create , Manage, Delete option in OrderHub. Can this feature be added to OrderHub?. If Application Console and Application Manager is getting deprecated, what is the replacement?.
3 months ago in Order Management (OnPrem & OMoC) Future consideration

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.