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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Order Management (OnPrem & OMoC)

Showing 116

Logs retain for compliance requirement

CERT-In (Indian Computer Emergency Response Team) guidelines mandate that entities like service providers, data centers, and corporations must maintain logs of their ICT systems securely within India for a minimum, rolling period of 180 days, and ...
15 days ago in Order Management (OnPrem & OMoC) 0 Future consideration

Native D2C Subscriptions Module

As the world of retail and consumer goods is shifting towards more subscription based revenue formats, our customers have been asking for the ability to group subscription related functionality in a native subscription module. Capabilities would i...
3 months ago in Order Management (OnPrem & OMoC) 0 Future consideration

Smaller Stack/Images

Currently, IBM Sterling has a very monolithic deployment, which means that the entire OMS scope is included in the deployment image.Especially in cases of limited use, where a customer does not use all functions, customers have to install signific...
3 months ago in Order Management (OnPrem & OMoC) 1 Future consideration

Order Hub - Enter key should be enabled while searching the records

It will significantly save user time. Without "Enter key", it adds unnecessary clicks and significantly slows down high-volume search workflows PMR # TS020339798
4 months ago in Order Management (OnPrem & OMoC) 0 Future consideration

Enable sourcing and scheduling for Purchase Orders and Transfer Orders

Problem Statement: B2B customers, using OMS implementation lacks the ability to schedule Replenishment Transfer Orders (TOs) or Purchase Orders that support flexible sourcing and cross-docking for a Store. This limits the ability to appropriately ...
4 months ago in Order Management (OnPrem & OMoC) 2 Future consideration

Implementation of Agentic AI in Order Service

We request an enhancement for implementation of an Agentic AI framework within the Order Service module of IBM Sterling OMS. The Order Service holds a vast amount of structured and unstructured order-related data, including customer behavior, orde...
4 months ago in Order Management (OnPrem & OMoC) 0 Future consideration

Ability to search for orders by ISBN or UPC

I work for a college campus bookstore, and it's incredibly frustrating to have to manually go into each individual order to see if a specific book or product is in the order. We get hundreds of orders, and sometimes, like this past Friday, we only...
5 months ago in Order Management (OnPrem & OMoC) 0 Future consideration

Enhancement Request: Order Service API Audit Logs

Hi IBM Sterling Support Team, We are requesting an enhancement to the Order Service API to provide comprehensive audit logs for API calls. Currently, we lack detailed, accessible audit trails for interactions with the Order Service API. This absen...
6 months ago in Order Management (OnPrem & OMoC) 0 Future consideration

Audit db query client

We have several audits that question access to db, especially the access to customer data and the ability to download PII data in bulk through this mechanism. We need a mechanism to Audit the SQLs run across certain tables which have PII data and ...
8 months ago in Order Management (OnPrem & OMoC) 0 Future consideration

Request for Enhancement to Support Korean Legal Audit Requirements

As per Korean government legal requirements, we have received a request to provide an audit and data report covering user activity and actions performed in the KR region over the past three years, in alignment with internal compliance and security...
8 months ago in Order Management (OnPrem & OMoC) 0 Future consideration