IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 156 of 2953

File Encoding Not Properly Reflected in InFlight UI

The "Encoding" option in the InFlight UI currently displays "default," which does not provide meaningful information to the user. As a result, users must download the file, open it in a text editor such as Notepad++, and manually check the actual ...
5 months ago in Sterling B2B Integration SaaS / Inflight (beta) 3 Under review

Enable QuantumMetrics (Site Monitoring) for Call Center and Sterling Store

Introduction: Site Monitoring enables the retailer to site metrics, navigational issues and session recording. This is a popular choice for B2C Ecommerce sites to validate the effectness, ease of navigation, tracking errors etc. For Call Center an...
11 days ago in Call Center 0 Submitted

Get the list of SKU's against node which are fulfillment allowed disabled using IV API

Business use case We would like to have solution or IV API to get the list of SKU's which are fulfillment allowed disabled against the nodes. Even with Inventory audit api we are not able to identify why and when sku against node fulfillment allow...
about 2 months ago in Inventory Visibility 0 Submitted

To cancel the reservation, when pick is manually shorted by the user in the UI

When pick is manually shorted by the user in the UI, the pick get cancelled. Expected Behavior : On pick cancellation from UI, reservation should be cancelled. Actual Behavior : On pick cancellation from UI, reservation is still active.
17 days ago in Inventory Visibility 0 Submitted

Incase of zero inventory, When reservation is created. IBM needs to provide error in the reservation response instead of sending just the line_id.

Incase of zero inventory, When reservation is created. IBM needs to provide error in the reservation response instead of sending just the line_id. This will help us not place an order as there is no inventory in IV
17 days ago in Inventory Visibility 0 Submitted

Problem Statement: ATP Calculation is not able to exclude future demand beyond request ship date

Here is the detailed scenario. Problem Statement:ATP calculation is not able to exclude future demand beyond request Ship date. ​ IV- ATP Calculation – Additional Scenarios​ Current Date: 25 July 2025 (Day 1) & Consider Future...
2 months ago in Inventory Visibility 0 Submitted

Enhance IV bundles to support the idea of key skus

If I have a bundle 789 consisting of components: SKU 123 (key sku) SKU 234 (key sku)a SKU 345 (non key sku) SKU 456 (non key sku) While inquiring availability for bundle 789, I would like IV to only check the bundle components where getNodeAvailab...
about 1 year ago in Inventory Visibility 1 Future consideration

Auto-convert User Input to Uppercase

On the call-center homepage, there is a quick search text field that allows users to search for customers by entering their details. According to the official documentation, customization of the homepage is not supported. However, we would like to...
8 months ago in Call Center 0 Submitted

Allow CSR to Select Alternate UOM for Ordering

Sterling OMS supports placing orders using alternate UOM. For example, ordering a product by the CASE instead of EACH. The conversion quantity from the inventory UOM to the alternate UOM for ordering is setup in the item master. However, currently...
2 months ago in Call Center 1 Submitted

Enable Deeplink into Order Hub

Similar to IBM legacy call center we would like to have the capabilities to deeplink into Orer hub pages.
about 1 year ago in Call Center 0 Future consideration

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