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Support using REST for Web Services in addition to SOAP
REST is the newer and becoming more popular way of doing web services instead of SOAP. Will definitely improve functionality of the product and supporting newer technologies will improve product marketability.
I would like to see it work in a sim...
Systems and System-related objects should be visible in the Portal UI.
There should be a way to view a system, its extensions, and profile references in the PEM Portal. This would provide users with easy access to this information as a reference when a campaign is not currently open for that system. It would also giv...
Sorting of products based on Availability during a call center product search
Call center currently displays list of products independent of items are available or not. When CSR are having a conversation with customer, they need to spend lot of time to identify products with inventory. There should be a mechanism to either ...
over 1 year ago
in Call Center
Planned for future release
Putback capability for click and collect order cancellations
For BOPIS orders as part of backroom pick the picked items are moved to a BOPIS staging location or some secure location which is not then available for picking or walk-in customers. In case of a customer cancellation at that point or a no-show, t...
In the Sterling Control Center Web Client, under the Monitor, Completed File Transfers screen... We would like to see more robust search criteria. Currently it is allowing us to search based on data, server, filename and status. Our biggest use of...
Provide "replace/override" capabilities when using the CDConfig Tool for Map.cfg and Usr.cfg import
Currently the Connect:Direct CDConfig tool does NOT support the "replace/override" functionality when importing Netmap or User entries. It currently will update existing Initparms, but for some reason it doesn't update existing Netmap or User entr...
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