Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Post your ideas
IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.
Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea
Help IBM prioritize your ideas and requests
The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.
Receive notifications on the decision
Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.
Boradcasting a common message to all store users
Can we have a feature in OMS through which we can broadcast common messages to all stores together on Store engagement application.e.g. "XYZ carrier system is down. Do not perform any packing operation". This will help in avoiding multiple tickets...
Return Order Reciept in Store
Hi, One common return option with many retailers is Create Return Online(Self Service) or Create through Call Center and drop the item to store. For this scenario,once customer drops item to store - we need to receive the return order - record rec...
Ability to manage store associate user accounts
Store Manager should be able to create/update users with associate roles in their store e.g when a new associate is hired or leaves.
Also, a Corporate Store Manager should be able to create update users for any store with any role
Store Replenishment based on reorder point for certain items
As inventory reaches to re-order point, based on setup at product / store / org level, store should automatically or manually (via store manager) trigger a Transfer Inventory Request from DC. This request can also go to an Inventory Planner who wo...
As a store manager/planner, I could go through the store during the course of day and add items to my list via scan or manual entry. I could create multiple such lists. I could submit these lists for replenishment. This internally could directly g...
Improvements in Blind Returns
Be able to process a blind return however, larger amount may require a manager override
Issue gift card for the amount, issue credit to a credit card with manager override (CC info manually typed in)
Exchange order with blind return items where ...
Store Associate should have visibility entire order when fulfillement is pending by another location (transfer to pick scenarios)
For orders which are partially fulfilled by a store (eg BOPIS order being partially transferred from another store or DC), the store user does not have visibility to the entire order picture, thus is unable to service the customer's request of fin...
Ability to capture personalization on items
Allow using configurator to capture/add Personalization on top of an item e.g. rubber stamping/embroidery etc. on top of an item via Store Order.
Allow creation of waves in batch picking
Orders are divided into waves based on attributes like date/sla/type (pick/ship) etc. before batches are created for each wave based on attributes like zone/sku etc.
Store Operations Dashboard
A way to show stats on a big/projected screen e.g. where are you in line for pickup as a customer during peak season or a different screen for daily / weekly / monthly stats/graphs etc. or in the backroom for store associates running list of tasks...
Do not place IBM confidential, company confidential, or personal information into any field.