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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Post your ideas
IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.
Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea
Help IBM prioritize your ideas and requests
The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.
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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.
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Store Replenishment
As a store manager/planner, I could go through the store during the course of day and add items to my list via scan or manual entry. I could create multiple such lists. I could submit these lists for replenishment. This internally could directly g...
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Allow BOPIS orders where order is not picked from the store but shipped from warehouse
There are scenarios where items are special order items or not available in store or store does not participate in BOPIS. Also called as Site-to-Store. In these cases, the order is actually picked in warehouse, packed and shipped to the store (via...
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Improvements in Blind Returns
Be able to process a blind return however, larger amount may require a manager override
Issue gift card for the amount, issue credit to a credit card with manager override (CC info manually typed in)
Exchange order with blind return items where ...
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Allow creation of waves in batch picking
Orders are divided into waves based on attributes like date/sla/type (pick/ship) etc. before batches are created for each wave based on attributes like zone/sku etc.
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Store Operations Dashboard
A way to show stats on a big/projected screen e.g. where are you in line for pickup as a customer during peak season or a different screen for daily / weekly / monthly stats/graphs etc. or in the backroom for store associates running list of tasks...
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UI efficiency improvements for finding partially actioned orders to complete from store (including reprint picklist)
Store users wanting to quickly find a partial order in the system corresponding to a partially packed order on their backroom counter that is missing its picklist, store users finding an item on the backroom table after packing many orders and wan...
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Boradcasting a common message to all store users
Can we have a feature in OMS through which we can broadcast common messages to all stores together on Store engagement application.e.g. "XYZ carrier system is down. Do not perform any packing operation". This will help in avoiding multiple tickets...
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Store Associate should have visibility entire order when fulfillement is pending by another location (transfer to pick scenarios)
For orders which are partially fulfilled by a store (eg BOPIS order being partially transferred from another store or DC), the store user does not have visibility to the entire order picture, thus is unable to service the customer's request of fin...
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Putback capability for click and collect order cancellations
For BOPIS orders as part of backroom pick the picked items are moved to a BOPIS staging location or some secure location which is not then available for picking or walk-in customers. In case of a customer cancellation at that point or a no-show, t...
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Return order search screen in WEBSOM to search and receive return created in another system
If a Return order is created in OMS (through console or api tester or received from another system ), it should be able to search in WEBSOM to receive. Currently return created in WEBSOM only able to receive in WEBSOM. Screen available is to searc...
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Future consideration