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Global Mailbox needs to have a sample Mailbox Message Delete BP or Documentation demonstrating the best methods for deleting Global Mailbox Messages
Currently Global Mailbox does not have any out of the box Mailbox Message Delete BP. B2Bi has the Mailbox Scheduled Delete Service which can be configured to delete traditional mailbox messages. This service can list all the mailboxes and allow fo...
When using ICAP integration on SSP there are a lot of files with the .unscanned renaming due to the volume of the files or any other of the highly possible scenarios in which the file is sent to the backend without being scanned. Due to the type o...
Order Payment Status to Authorized with payment pending
When using Charge instead of Authorize payment configuration the order payment status is moving to authorized in case async payment process which is waiting for the final success notification from 3rd party. This is allowing the order to get fulfi...
Ability to add custom resource permissions for Store Engagement App
Application Manager currently restricts ability to add custom resource permissions for IBM Store Engagement application. This idea would provide ability to manage permissions for custom UI components in IBM Store Engagement application.
During testing phase in inflight CTE, we keep on adding TP names and when we go live we need to update the same to production (may be with different names sometimes). We have RPA Bot to add TP names to inflight, but if we have an inbuilt function ...
There are many objects in the system that have interdependencies. It would be very useful to have the ability to see where an object is in use. Examples: SSH Profile - show SFG partners that reference the profileHost Key - show SSH Profiles that u...
Provide feature to add disaster recovery(DR) IPs by various partners for their primary sites while we setup sftp or other protocol remote profiles while configuring the profile. As on date, there is no way for SFG to setup so that the disaster rec...
COM: CSR: Order Cancel: View Original Sales Order Detail even when the Order is Cancelled
As a Tapestry CSR, I want all the Sales Order detail to be available even if the Order is in canceled status, in order to have a productive conversation with a customer by having visibility on original sales order information Use Case: When a CSR ...
about 2 months ago
in Call Center
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