Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

FILTER BY CATEGORY

All ideas

Showing 6

Provide subscription order creation flow in Call Center.

Add a new screen or flow for creating and managing the subscription orders in the call center UI.
about 1 month ago in Call Center 1 Needs more information

COM: CSR: Order Cancel: View Original Sales Order Detail even when the Order is Cancelled

As a Tapestry CSR, I want all the Sales Order detail to be available even if the Order is in canceled status, in order to have a productive conversation with a customer by having visibility on original sales order information Use Case: When a CSR ...
about 1 month ago in Call Center 0 Needs more information

Report duplicated entries in netmap.cfg/userfile.cfg

Currently Control Center does not report duplicated entries added to netmap.cfg/userfile.cfg Connect Direct config files. This causes ambiguity. Duplicates can be reported by cfgcheck on the server but there is no possibility to discover/edit/dele...
3 months ago in Control Center / Usability 1 Needs more information

Reverse Partial Consumed Paypal Auth at the time of expiry

For PayPal orders during Re auth on expiration for partially shipped orders results in PayPal settlement failures where huge no. of orders are getting impacted.In Production, we have a setup of expiring the authorization of orders in 10 days. When...
5 months ago in Order Management (OnPrem & OMoC) 2 Needs more information

Split the SEQ_YFS_TABLE_KEY sequence into potentially each table having its own sequence to use and remove performance bottleneck

SEQ_YFS_TABLE_KEY sequence provides a value for each new record created in the OMS universe. A simplest one-line order being created will insert at least 100 records into various OOB and custom tables. In the peak time when 2k orders being created...
9 months ago in Order Management (OnPrem & OMoC) 5 Needs more information

Ability/ API to provide inventory availability considering the OPEN_ORDER/ BACKORDER in the response of IV service

The Get Network Availability API exposed in Inventory Visibility mandate Distribution Group to be passed in the input. The API does not consider OPEN_ORDER/ BACKORDER demand types while computing the availability in IV. This leads to inconsistenci...
over 3 years ago in Inventory Visibility 6 Needs more information