This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updateson them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
Provide a field on the Payment UI for return orders for user to enter the amount intended to refund against each tender.
Provide a field on the Payment UI for return orders for user to enter the amount intended to refund against each tender. We had requirement to add new payment method on return since it was requirement to refund to a new tender on return . Currentl...
over 4 years ago
in Call Center
Planned for future release
Scenario - User tries to upload some KPI data and proceed till Map data fields. At this stage, user got to know that he has uploaded incorrect file. Once he click on Back button to upload a new file, system prompts you to save the data feed. User ...
Auto alert facility when an adapter or any component is down.
Hi IBM Team, As of today, there is no alerting functionality in SSP or SEAS if an important component or adapter is down. Would be good if some default error reporting via different channels like email etc. could be incorporated in the Production.
There needs to be more flexibility with Control Center calendars. Let's say for example, I need a calendar for January, April, July, and October to be daily. The way calendar maintenance currently works, if I select all of the active days for thos...
It seems that some functionality has been removed from the Web console in version 6.1 that was there in version 22.214.171.124. In 126.96.36.199 from the Active Alerts screen a user could filter what they wanted to see. I do not see any way of doing this in ve...
We require that the SMTP connection used for notification, to be retried in the event the SMTP server is down. This could be retried x times prior to giving up. Also would it be possible to specify a secondary SMTP server in the event the primary ...
Logging and Monitoring - extend the storage of Application logs to 12 months
Telstra Security Operations - Risk Assessment Rating High Audit logs are not stored for 12 months or sent to Telstra's splunk solution. Infrastructure audit logs are stored for 12 months but application audit logs only stored for 90 days. Mitigati...
Do not place IBM confidential, company confidential, or personal information into any field.