Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Post your ideas
IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.
Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea
Help IBM prioritize your ideas and requests
The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.
Receive notifications on the decision
Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.
Control Center 6.1 and above - Control Center SLC Debug Report
After Control Center 5.3.04, the SLC Debug Report gets created on the file system of the Control Center application server. I understand that IBM's reason for moving it to the file system was for security reasons, but there has got to be a way tha...
Total number of results in the Search
User would like to see total number of results in the search result set, to visually clue in the CSR about number of Orders for a given Customer account. It is a usability enhancement that improves their productivity on Call Center application.
Certify OMS 10 with Db2 11.5
Looking to migrate from OMS 9.3 to OMS 10. OMS 10 is currently supported with Db2 11.1. The other included software components (e.g. Cognos, MQ) have support for Db2 11.5. Although different versions of DB2 can coexist peacefully, from an administ...
Node Fill Rate Metrics in the BUC module needs to consider Pick Declines in calculating rate, and should not ignore them
Per feedback regarding Fill Rate calculation Node metrics not considering cancelled/rejected orders - Per the current product design, BUC was not considering cancelled/rejected orders while calculating the node metrics. Our engineering team is rev...
The design of the Pick Declined metric in the BUC should be looking at line status = 1400 even when the line moves to the next status and 1400 is no longer active
Current design of BUC reporting Declined by Node metrics has gap that will under-report and under represent the declines/reject/short-picks by node. -Design as explained in Case #TS004179727 " Pick Decline is a status of BUC and we do not have a s...
Need Oracle AQ adapter to be carried into future releases of ITX. Design Studio, Design Server and Containers.
Cerificate expiration monitor setup in websphere
Need to setup certificate expiration monitor in webspehere which can alert us 1 month in advance about expiring certs,can renew/replace certs as needed.
LDAP support for IBM Sterling Transformation Extender Design Server
I need to authenticate ITX Designer Server users on the external LDAP server. So, I'd like to request this feature URGENTLY to be compliant with security policies from the company.
Store level default segment configuration
Default segmentation set up needs to be done at the store level along with tenant level so that each store can have its own default segment. Store level tenant config should take priority. If there is no store level setting present then the tenant...
More granularity on roles setup for CCD users
Current version supports only two roles: full-access or full-access limited to specific server groups. Control Center Director should allow to create "read-only" user (e.g. for reporting/audit) and dedicated role to manage users/roles (e.g. ID adm...
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