This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updateson them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
Searching for a name in the OMS requires a perfect match with capitalization. I would like this to be improved so that the OMS also brings up names that are not perfect matches. For instance, if I search Jake Brewer, but the customer input jake br...
5 months ago
in Call Center
Functionality already exists
Suppress password policy error messages from SEAS logs if using Ping for Active Directory.
ERROR LdapPasswordPolicyRetriever - ************** Uknown or unsupported LDAP server detected
We use Ping for our Active Directory solution and it was determined that Ping does not return the password policy to SEAS as expected. Therefore, this...
Hi, We have installed ICC 6.1 and we are creating a portal kind of monitoring stuff to monitor all SFG files in ICC Console ( File Monitor). We have created custom events to track additional data in SFG. There are some fields we want to capture fr...
Many times it is not possible to know the number of times that you need an API to execute. Looping would allow the execution of an API or UI dialog to be dynamic. This could be utilized in a great number of use cases, one of which I outlined below.
Enable Item based inventory threshold event if inventory falls below certain threshold
Enable Item based inventory threshold event if inventory falls below certain threshold When the item inventory falls below a configured threshold, then transfer order needs to be initiated automatically.
Add Servers in Control Center Monitoring to Connect:Direct Web Services Automatically
When utilizing APIs or manual entry of servers to ICC monitoring, have that automatically add the servers to the Connect:Direct Web Services. This will alleviate hours of manual work when onboarding new servers or existing servers to allow for Web...
IV Node availability call to accomodate custom supply and demand types when integrated with OMS
Most of the OMS implementation would have custom supply and/or demand types part of their business. Currently, the IV node availability call considers only OOB supply and demand types when integrated with OMS, which gives an incorrect inventory pi...
Do not place IBM confidential, company confidential, or personal information into any field.