IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Sterling Partner Engagement Manager

Provide wider branding capabilities

As the PEM portal is intended to be exposed to IBM customers' partners the expectatio is that it should be possible to apply branding to give the portal a similar look and feel to the corporation's web sites. At the moment there are only a few ele...
2 days ago in Sterling Partner Engagement Manager / Administration & Configuration Submitted

Provide warning when switching from sponsor to partner task

The default onboarding activity has a mix of partner and sponsor tasks. When a partner is participating in an activity they get a warning when the next task is a sponsor task. When the sponsor completes their task and click next they are just take...
2 days ago in Sterling Partner Engagement Manager / Usability Submitted

Dashboard Metrics

 The complete absence of a metrics dashboard in PEM is a critical gap for both operational management and audit readiness. At a minimum, Fiserv needs to be able to answer basic questions about their onboarding program at any given point in time —...
23 days ago in Sterling Partner Engagement Manager / Onboarding Submitted

Visibility gap-finding the rollout owner

When a rollout is created, there is no visible indicator anywhere in the PEM UI showing which administrator or business user actually created it. This is a fundamental accountability gap in a multi-team operational environment. At Fiserv, multiple...
23 days ago in Sterling Partner Engagement Manager / Onboarding Submitted

Option to customize partner registration form

The registration form demands too much upfront information that most trading partners simply do not have readily available. The form should follow a progressive disclosure model, collect only what is essential to initiate the relationship, and gat...
23 days ago in Sterling Partner Engagement Manager / Onboarding Submitted

Enable full control of purge operations in UI without extra pod

Given our Openshift deployment pattern, it is not feasible in the Production environment to have to edit the helm values to change some purge parameters in either the cron or config map. All purge operations should be able to be handled within the...
7 months ago in Sterling Partner Engagement Manager / Administration & Configuration Under review

Need Audit logs for partners deleted in PEM/PCM

Currently if a partner is removed from PCM, then there is no audit log as who deleted the partner. We opened a case with IBM but they confirmed that currently that is not available and can be requested by RFE in future. Our audit requirement is to...
4 months ago in Sterling Partner Engagement Manager / User Administration Submitted

Change Control Integration in Sterling PEM

When Sterling PEM Admin Users / B2B Ops Teams perform Trading Partner onboarding, there can be ancillary IT tasks such as firewall/network setups, certificate/key updates, backend ERP configuration updates, etc. Orgs employ Change Control Manageme...
2 months ago in Sterling Partner Engagement Manager / Workflows Submitted

Native OAUTH2.0 and OIDC Support for IDP federation in Sterling PEM

Sterling PEM today does not have OAUTH2.0/OIDC support to IDPs (Eg: Azure AD, Okta, etc). Typically implementation would pivot to use SAML2.0 via Sterling Secure Proxy, but Customers may not want to use SSP for auth and instead prefer native OAUTH...
2 months ago in Sterling Partner Engagement Manager / Security Submitted

IBM PEM – Enhancement Request Feature Area: Rollout & Campaign Management – Escalation Notification Framework

In IBM Partner Engagement Manager (PEM), when a Rollout or Campaign activity is created and reminder notifications are configured, the system sends email reminders exclusively to the registered partner contact email address. This is the only notif...
3 months ago in Sterling Partner Engagement Manager / Alerting/Notifications Submitted

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