IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

    Showing 110 of 3001

    Enable QuantumMetrics (Site Monitoring) for Call Center and Sterling Store

    Introduction: Site Monitoring enables the retailer to site metrics, navigational issues and session recording. This is a popular choice for B2C Ecommerce sites to validate the effectness, ease of navigation, tracking errors etc. For Call Center an...
    about 2 months ago in Call Center 0 Submitted

    Allow CSR to Select Alternate UOM for Ordering

    Sterling OMS supports placing orders using alternate UOM. For example, ordering a product by the CASE instead of EACH. The conversion quantity from the inventory UOM to the alternate UOM for ordering is setup in the item master. However, currently...
    4 months ago in Call Center 1 Submitted

    Enhancement of processing capacity for deferred documents within a specified time window.

    As per the IBM development team, HiSPEed currently supports processing up to 6,000 files, with each file typically ranging between 20 to 30 KB. This limitation can lead to bottlenecks when a higher volume of documents is received within a short ti...
    4 months ago in Sterling B2B Integration SaaS / Mapping & Translation 1 Future consideration

    Enable Config Hub UI to Select the Core System Map 'bldvda' in Outbound VDA Envelope for IBMers Only

    VDA 4913 Outbound Interchange Header 711 version 03 vs 02 issue. Config Hub currently has Outbound envelope limitation issue which could create a blockage for future VDA onboardings for current and future clients. According to a current client req...
    5 months ago in Sterling B2B Integration SaaS / Mapping & Translation 1 Under review

    Issue with chinese characters or Ukranian characters in Sterling Map Editor

    Hi Team, We’ve observed that the Sterling B2Bi Map Editor Interface currently does not support the input of Chinese or Ukrainian characters. Could you please investigate whether this limitation is related to UTF-8 multi-byte character handling or ...
    7 months ago in Sterling B2B Integration SaaS / Mapping & Translation 3 Under review

    Ability to invoke Data Enrichment API calls during the translation mapping flow in SaaS

    Process Inbound Purchase order based on the lookup value(N1 02) API call to Customer backend and get inventory details based on the location for further processing the order.
    7 months ago in Sterling B2B Integration SaaS / Mapping & Translation 1 Under review

    Return Order for component level not allowing in Call Center but it is allowing in Order Hub

    Hi Team, We are testing the use where trying to create return for the component level. Steps: 1. We have created Bundle Item with Bundle Fulfillment Mode as Ship Independent(00) along with component items- Shared XML in the document. 2. Order crea...
    7 months ago in Call Center 0 Under review

    Individual Status Messaging: On a batched IB EDI File with Deenveloping

    Currently, the de-envelope service processes a single file containing multiple ISA/UNB/UNA interchanges by splitting and translating each interchange individually without any preprocess split. However, status messages configured at the de-envelope...
    8 months ago in Sterling B2B Integration SaaS / Mapping & Translation 1 Under review

    View Only access to Draft Order details

    We can't view Draft Order details either from Call Center or from Order HUB when View Only access permissions are provided. IBM suggested to submit future enhancement request.
    9 months ago in Call Center 0 Submitted

    Allow custom metadata tags rather than forcing predefined tags like "business reference"

    Our viewers come from many teams and may want to search documents by different important tags. Such as 'SHID', 'MBOL', 'LoadNumber', 'OrderNumber', 'InvoiceNumber', etc. Today Inflight only allows "Business Ref", and ExtraInfo 1-3 for data like th...
    9 months ago in Sterling B2B Integration SaaS / Inflight (beta) / Mapping & Translation 4 Future consideration

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