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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 123 of 2968

"Forgot password" feature in myFG2.0 application

Today, if one of our partners who uses myFG2.0 loses their password, they must contact us to request a new password. With the large number of partners we have, password loss events have become frequent and the recovery method, via email or phone, ...
8 months ago in Sterling File Gateway / Usability 2 Future consideration

Enable QuantumMetrics (Site Monitoring) for Call Center and Sterling Store

Introduction: Site Monitoring enables the retailer to site metrics, navigational issues and session recording. This is a popular choice for B2C Ecommerce sites to validate the effectness, ease of navigation, tracking errors etc. For Call Center an...
21 days ago in Call Center 0 Submitted

Extended Status Representation for Delivery Status and Current Process Status

The current versions have a limited number of statuses. In SFG, the Delivery Status has either Started, Succeeded (Routed), Failed, or Ignored. In B2B, the Current Processes Status has a stoplight style image that is either Red (failure) or Green ...
about 1 month ago in Sterling File Gateway / Usability 0 Submitted

view partner details without having edit access

Our support team often need to view SFG partner details (profile/account/protocol/community membership) to troubleshoot issues, however we want it to be view-only access. We currently cant provide access to view that information without adding a u...
5 months ago in Sterling File Gateway / Administration & Configuration 1 Under review

SFG integration with Mainframe SFTP server Co:Z

Hi Team, We have SFTP server on mainframe using product CO:Z. In order to send files from open system to mainframe we have to set DCB parameters. Along with we want to trigger processes on mainframe. ls /+mode=text ,lrecl=80,recfm=fb,space=cyl.5.5...
5 months ago in Sterling File Gateway / Administration & Configuration 1 Not under consideration

Migrate all files from an old SI Documents to new repository

When SI property jdbcService.document_dir is updated, new files are stored on the new location, but existing files remain on the previously configured location. There is no functionality to migrate data from old to new location. This is an enhance...
about 2 months ago in Sterling File Gateway / Administration & Configuration 1 Not under consideration

Enable end users to replay their own files WITHOUT giving them any other administrative permissions.

End users often need to have files replayed due to various intermittent SFG error conditions. Allowing these users to replay their own files saves them time and saves SFG administrators the effort required to replay these files
about 6 years ago in Sterling File Gateway / Usability 6 Not under consideration

Work on Multiple mailboxes using Myfg2.0

Hi Team, We have requirement to have one user access to multiple mailboxes. This has been configured for one of user - producer1. Using myfilegateway, we can list all the partner mailboxes and upload files. But on myfg2.0 , the partner name is not...
4 months ago in Sterling File Gateway / Administration & Configuration 0 Submitted

Auto-convert User Input to Uppercase

On the call-center homepage, there is a quick search text field that allows users to search for customers by entering their details. According to the official documentation, customization of the homepage is not supported. However, we would like to...
9 months ago in Call Center 0 Submitted

Allow CSR to Select Alternate UOM for Ordering

Sterling OMS supports placing orders using alternate UOM. For example, ordering a product by the CASE instead of EACH. The conversion quantity from the inventory UOM to the alternate UOM for ordering is setup in the item master. However, currently...
3 months ago in Call Center 1 Submitted