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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

Showing 145

Search Order Lines

Hi, In order hub, we have the capability to search Order and Order Lines . When we search with Order Lines, the list page displays all matching order lines. But similar feature is currently not available in Call Center. This will be enable Call ce...
25 days ago in Call Center 0 Under review

Add support in SEAS for configuring the number of failed password attempts before account lockout.

Currently, SEAS does not provide an option to set or customize the number of failed password attempts before locking an account. This limitation prevents administrators from enforcing organization-specific security policies.The requested enhanceme...
3 months ago in Sterling External Authentication Server / Administration & Configuration 2 Needs more information

Audit Trail for in app changes

We are looking for a way to be able to log anytime any changes are made ANYWHERE in SEAS with an entry showing what the previous setting was vs the new setting and who made the change. Currently no matter what amout of debug logging is turned on t...
over 2 years ago in Sterling External Authentication Server / Security 2 Planned for future release

Enable SEAS to directly consume SAML/OIDC passed roles.

Enhancement request for the SEAS (STERLING External Authentication Server) service. Request SEAS have the ability to consume roles or entitlements through federation service, all roles are passed through the federated service from a role that is s...
over 1 year ago in Sterling External Authentication Server / Security 0 Submitted

Replacing LDAP with ISVG

In our company we are replacing LDAP with other security, for IBM Sterling also we need to replace LDAP with ISVG, I raised case for this and told ISVG is not tested with IBM Sterling SEAS product, As we need to replace LDAP with ISGV, Could you p...

Auto-convert User Input to Uppercase

On the call-center homepage, there is a quick search text field that allows users to search for customers by entering their details. According to the official documentation, customization of the homepage is not supported. However, we would like to...
12 months ago in Call Center 0 Under review

Configuring the SEAS to only respond with (UserID & Destination Indicator) in response to SSP and forward the Authentication request (Password/SSH Key) aganist/to Sterling integrator local store?

The process/flow will follow the below steps from (User to SSP to SEAS to SI) Step 1 - User Authentication request comes from SSP layer to SEAS; Step 2 - SEAS validates the user against connected AD and return only "UserID/Username && Dest...
about 5 years ago in Sterling External Authentication Server / Administration & Configuration 1 Future consideration

Enable QuantumMetrics (Site Monitoring) for Call Center and Sterling Store

Introduction: Site Monitoring enables the retailer to site metrics, navigational issues and session recording. This is a popular choice for B2C Ecommerce sites to validate the effectness, ease of navigation, tracking errors etc. For Call Center an...
4 months ago in Call Center 0 Under review

Add Conection to ISERIES Servers

Hello, We need to connect Steling control Center Director to ISERIES Servers to manage the configurations of netmap, secure+, Userfile. Actually its not possible with this software (SCCDirector). We are managing more thant 1500 servers with connec...
9 months ago in Sterling Control Center Director 0 Submitted

Support First Time Password change between SSP/SEAS and B2Bi managed user accounts and subsequent password change should be allowed via SSP password portal to change the B2Bi password through SEAS.

No description provided
over 7 years ago in Sterling External Authentication Server / Usability 1 Future consideration