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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

Showing 11

Ability to have a read-only view of the PEM log files from within the UI

Similar to how Sterling Integrator has a Logs page within the dashboard UI by which an admin can view (read only) SI logs within a browser window, it would be nice for cloud instances of PEM if a similar feature was available for sponsor admins. T...
over 7 years ago in Sterling Partner Engagement Manager / Other 0 Delivered

Support for multiple endpoints for partners migrating from legacy MFT to SFG

When migrating partners from legacy MFT platforms to SFG, a campaign is required to inform partner about the change of systems, and any change they would have to do at their end. Partners being migrated will have a test environment and prod enviro...
almost 8 years ago in Sterling Partner Engagement Manager / Other 0 Delivered

Physical Kit items are not showing components under it in Next Gen Call Center

It is useful to get the components under the Physical Kit items
over 1 year ago in Call Center 0 Delivered

Item Rich Media Images not being displayed in SBC and Call Center Commerce

No description provided
about 7 years ago in Call Center 3 Delivered

Total number of results in the Search

User would like to see total number of results in the search result set, to visually clue in the CSR about number of Orders for a given Customer account. It is a usability enhancement that improves their productivity on Call Center application.
about 5 years ago in Call Center 0 Delivered

Expand shipping information by default

In the current UI we had to do customizations in order to expand the shipping information on the shipping details page. In the new UI we would like for information to always be expanded therefore reducing the number of clicks for a customer servic...
over 3 years ago in Call Center 4 Delivered

Show Ship to email address in Order Summary

In the old UI we needed to do a customization to show the customer's ship to email address. In the new UI we would like for this field to be available OOTB.
over 3 years ago in Call Center 3 Delivered

Adding Required Validation, Conditional Logic for Required Dialog components

We would like to add conditional logic to the "required" functionality in dialogs. Currently, the "required" functionality is a checkbox. Either the field is required or it is not. Adding conditional logic to the required field will add a great de...
almost 8 years ago in Sterling Partner Engagement Manager / Other 0 Delivered

Roll-out activity through API call (with context data)

We would like the ability to roll out an activity through an API call (with context data). This would greatly reduce the time efforts in implementing the workaround for 1 id, multiple accounts of context data.
almost 8 years ago in Sterling Partner Engagement Manager / Other 0 Delivered

All Partner Activities Editable by Sponsor Admin Users

We would like the ability for sponsor administrator users to edit and complete partner tasks. When partners stall on activities, sponsors push them along. If there is an issue or confusion, allowing the sponsor to go into PEM and complete the task...
almost 8 years ago in Sterling Partner Engagement Manager / Other 1 Delivered