IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

    Showing 131

    SFG Redelivers files multiple times once Redeliver button is triggered from SFG UI.

    Current Behavior: When the SFG operator/user wants to redeliver/replay one/multiple files and ticks on the checkbox before the file name (as shown in Fig1) then this/these files are put into queue for redeliver/replay and are picked-up by the “Fil...
    7 days ago in Sterling File Gateway / Administration & Configuration 0 Submitted

    Search Order Lines

    Hi, In order hub, we have the capability to search Order and Order Lines . When we search with Order Lines, the list page displays all matching order lines. But similar feature is currently not available in Call Center. This will be enable Call ce...
    4 days ago in Call Center 0 Submitted

    Add support in SEAS for configuring the number of failed password attempts before account lockout.

    Currently, SEAS does not provide an option to set or customize the number of failed password attempts before locking an account. This limitation prevents administrators from enforcing organization-specific security policies.The requested enhanceme...
    2 months ago in Sterling External Authentication Server / Administration & Configuration 2 Needs more information

    view partner details without having edit access

    Our support team often need to view SFG partner details (profile/account/protocol/community membership) to troubleshoot issues, however we want it to be view-only access. We currently cant provide access to view that information without adding a u...
    7 months ago in Sterling File Gateway / Administration & Configuration 2 Future consideration

    SFG integration with Mainframe SFTP server Co:Z

    Hi Team, We have SFTP server on mainframe using product CO:Z. In order to send files from open system to mainframe we have to set DCB parameters. Along with we want to trigger processes on mainframe. ls /+mode=text ,lrecl=80,recfm=fb,space=cyl.5.5...
    7 months ago in Sterling File Gateway / Administration & Configuration 1 Not under consideration

    Auto-convert User Input to Uppercase

    On the call-center homepage, there is a quick search text field that allows users to search for customers by entering their details. According to the official documentation, customization of the homepage is not supported. However, we would like to...
    11 months ago in Call Center 0 Submitted

    Enable QuantumMetrics (Site Monitoring) for Call Center and Sterling Store

    Introduction: Site Monitoring enables the retailer to site metrics, navigational issues and session recording. This is a popular choice for B2C Ecommerce sites to validate the effectness, ease of navigation, tracking errors etc. For Call Center an...
    3 months ago in Call Center 0 Submitted

    Enable Deeplink into Order Hub

    Similar to IBM legacy call center we would like to have the capabilities to deeplink into Orer hub pages.
    over 1 year ago in Call Center 0 Future consideration

    Configuring the SEAS to only respond with (UserID & Destination Indicator) in response to SSP and forward the Authentication request (Password/SSH Key) aganist/to Sterling integrator local store?

    The process/flow will follow the below steps from (User to SSP to SEAS to SI) Step 1 - User Authentication request comes from SSP layer to SEAS; Step 2 - SEAS validates the user against connected AD and return only "UserID/Username && Dest...
    about 5 years ago in Sterling External Authentication Server / Administration & Configuration 1 Future consideration

    Work on Multiple mailboxes using Myfg2.0

    Hi Team, We have requirement to have one user access to multiple mailboxes. This has been configured for one of user - producer1. Using myfilegateway, we can list all the partner mailboxes and upload files. But on myfg2.0 , the partner name is not...
    6 months ago in Sterling File Gateway / Administration & Configuration 0 Submitted

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