IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

    Showing 166

    Search Order Lines

    Hi, In order hub, we have the capability to search Order and Order Lines . When we search with Order Lines, the list page displays all matching order lines. But similar feature is currently not available in Call Center. This will be enable Call ce...
    25 days ago in Call Center 0 Under review

    Add support in SEAS for configuring the number of failed password attempts before account lockout.

    Currently, SEAS does not provide an option to set or customize the number of failed password attempts before locking an account. This limitation prevents administrators from enforcing organization-specific security policies.The requested enhanceme...
    3 months ago in Sterling External Authentication Server / Administration & Configuration 2 Needs more information

    Audit Trail for in app changes

    We are looking for a way to be able to log anytime any changes are made ANYWHERE in SEAS with an entry showing what the previous setting was vs the new setting and who made the change. Currently no matter what amout of debug logging is turned on t...
    over 2 years ago in Sterling External Authentication Server / Security 2 Planned for future release

    Enable SEAS to directly consume SAML/OIDC passed roles.

    Enhancement request for the SEAS (STERLING External Authentication Server) service. Request SEAS have the ability to consume roles or entitlements through federation service, all roles are passed through the federated service from a role that is s...
    over 1 year ago in Sterling External Authentication Server / Security 0 Submitted

    Replacing LDAP with ISVG

    In our company we are replacing LDAP with other security, for IBM Sterling also we need to replace LDAP with ISVG, I raised case for this and told ISVG is not tested with IBM Sterling SEAS product, As we need to replace LDAP with ISGV, Could you p...
    3 months ago in Sterling External Authentication Server / Technology Stack Support (OS, DB, Protocols) 2 Needs more information

    Users should have the ability to produce an alert whenever Control Center loses connection to it's own database

    Of course, whenever it loses connection to the DB it will not be able to write anything to the EVENTS table but when that connection is re-established, there should be some message written that indicates there's been a problem that we can monitor ...
    almost 2 years ago in Sterling Control Center Monitor / Other 1 Functionality already exists

    Auto-convert User Input to Uppercase

    On the call-center homepage, there is a quick search text field that allows users to search for customers by entering their details. According to the official documentation, customization of the homepage is not supported. However, we would like to...
    12 months ago in Call Center 0 Under review

    Configuring the SEAS to only respond with (UserID & Destination Indicator) in response to SSP and forward the Authentication request (Password/SSH Key) aganist/to Sterling integrator local store?

    The process/flow will follow the below steps from (User to SSP to SEAS to SI) Step 1 - User Authentication request comes from SSP layer to SEAS; Step 2 - SEAS validates the user against connected AD and return only "UserID/Username && Dest...
    about 5 years ago in Sterling External Authentication Server / Administration & Configuration 1 Future consideration

    Enable QuantumMetrics (Site Monitoring) for Call Center and Sterling Store

    Introduction: Site Monitoring enables the retailer to site metrics, navigational issues and session recording. This is a popular choice for B2C Ecommerce sites to validate the effectness, ease of navigation, tracking errors etc. For Call Center an...
    4 months ago in Call Center 0 Under review

    Provide monitoring of Up/Down status for PEM components (PEM,PR,PP,PCM)

    Partner Engagement Manager is a core component of a modernized Sterling stack and provides critical partner facing interfaces (both external and internal) that should be monitored. CCM should provide out of the box monitoring for UP/DOWN status an...
    about 2 years ago in Sterling Control Center Monitor / Other 0 Planned for future release

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