IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

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Improve SPOE update process in containers so that a helm install is not required

Currently, when making an update to the SPOE file, the process requires the file to be pulled in via a helm install. In an enterprise environment, there tend to be limitations on what can be done during business hours as part of normal configurati...
5 months ago in Sterling B2B Integrator / Administration & Configuration 3 Functionality already exists

Automatic recovery for critical failures such as database failures

We have an SFG/B2B environment installed on Linux/AIX machines and in tests simulating the loss of the database we noticed that after the database becomes operational, SFG/B2B does not recover, making it necessary to perform a STOP/START of the pr...
over 1 year ago in Sterling B2B Integrator / Administration & Configuration 4 Functionality already exists

Unable to Export & Import the configurations from Customization UI page

We have number of configurations managed from Customization UI(such as properties files, custom jar's, custom protocols), we want to have an ability to export all those configurations and import into higher environments. This would help us speed u...
over 1 year ago in Sterling B2B Integrator / Administration & Configuration 1 Functionality already exists

Setup AWSS3 transfer with out any secret and access key

Our Cloud security team isn't recommending any integration to setup AWSS3 transfer with any secret and access key. They are looking for some thing where we could leverage the S3 route with out secret and access key.
over 1 year ago in Sterling B2B Integrator / Administration & Configuration 1 Functionality already exists

Wild Card Searches in Call Center

In the Call Center UI, we'd like to be able to complete wild card searches for many or all of the fields. For example, if I wanted to search for all orders that are from an IBM email address I could search *IBM.com. This would bring up all orders ...
almost 2 years ago in Call Center 9 Functionality already exists

Supervisor override capabality

Business is expecting Supervisor override capabality available on Call Center as well so they can perform additional review and validation for certain operation like price override.
about 1 year ago in Call Center 1 Functionality already exists

Reason codes in Important events tab under order line details page should be visible after re-shiping the order line

After reshipping the order line, we are unable to see the reason codes on the order line details page under Important Events tab. We wnated to know how these important events gets populated. Please refer IBM PMR#: TS016070217 - thanks, Avnish
about 1 year ago in Call Center 1 Functionality already exists

customer overrides properties for liberty profile server.xml

We would like to have customer overrides setting to be used in the server.xml of the liberty profile instance managing the B2Bi API's.
over 7 years ago in Sterling B2B Integrator / Administration & Configuration 1 Functionality already exists

Change sequence of create order screens in OMS - Call Center

Currently, the sequence of screens for the create order flow in OMS is as follows: Enter SKU(s) Enter in customer and customer address information Enter additional order information (shipping option, etc.) Confirm payment information Submit order ...
over 2 years ago in Call Center 1 Functionality already exists

Access from Zendesk

We need a quick and simple way to launch Call Center from Zendesk, taking the CSR directly to the same customer. This would greatly help the CSRs and help us avoid manual switching and copy/paste between the applications.
over 3 years ago in Call Center 2 Functionality already exists

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