This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updateson them if they matter to you. If you can't find what you are looking for,
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Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
Alerts Notification capability to customers / Support in PGP Self Service
Currently SCBN is providing self service provision through ConfigHub so that Customer can perform activities on their own with out depending on the IBM Support teams. Recently PGP key were migrated to ConfigHub where customers and support can manm...
Alert Notification for pre-processing and post processing steps Delay (AS2, Doc extract and processing delays)
ASN notifications for customers. SLAs with customers which require ASNs to be sent within a 29 minute window. Failures in pre-processing steps are not visible in Inflight until doc extract is completed and translation action is processing.
Currently, if there is an error while sending eInvoices, SCBN will send a notification email to the main partner. The partner has to manually update the status of the eInvoice or inform the customer on the status via offline means such as a phone ...
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